Case - Home appliance packing | AI poka-yoke

Customer background

A large appliance pack line for washers, fridges and ACs: accessory kits, manuals, power cords, cushioning and case close. Many parts, fast takt. Night shifts miss kits, manuals or orientation—hurting unboxing and brand.

Manual check plus QC sampling cannot cover every unit. Escapes mean complaints, returns and no packing trail. The plant needed per-unit AI poka-yoke.

Pain points

Manual checks fatigue; misses repeat

Many SKUs, fast takt. Long checking fatigues eyes. Missing kits, manuals and wrong-packs repeat.

Miss-packs cost complaints and brand

Missing accessories drive complaints and returns. Unboxing satisfaction and brand take the hit.

No auto record, slow trace

No auto packing log. Complaints cannot quickly find the lot or owner.

Solution

AI packing poka-yoke: kits, manuals, cords, cushioning and close spec. Checks completeness and placement, 7×24, one unit at a time, for mixed appliance lines.

Follow packing SOP

AI vision on materials

Auto miss / wrong-pack check

Before close, miss, wrong-pack or bad placement alarms and blocks. Every unit keeps images and results. Dashboards show pass rate and hot defects. Unified, tireless vision with a full trail lifts packing quality and unboxing scores.